A digital well being support for popular situations

At Amazon, we want to make it drastically less difficult for men and women to get and keep nutritious. We have started that journey with Amazon Pharmacy—where clients can get their medication sent to their door conveniently—in just two times for Key Associates. We’ve also entered into an arrangement to acquire Just one Clinical, a human-centered and know-how-driven company of principal treatment. A person Clinical customers benefit from a dedicated partnership with their provider, a friendly and handy in-workplace knowledge, and ongoing engagement through a focused app.

Amazon Pharmacy and One particular Healthcare (at the time the deal closes) are two essential means we’re operating to make care more practical and available. But we also know that occasionally you just have to have a rapid interaction with a clinician for a frequent wellbeing worry that can be quickly resolved virtually. We’ve thought tough about how to increase this aspect of the expertise as very well. That is why these days we’re also introducing Amazon Clinic, a message-based mostly virtual care company that connects consumers with cost-effective virtual treatment solutions when and how they need to have it—at property, soon after evening meal, at the grocery retailer, or on the go—for a lot more than 20 prevalent overall health disorders, these kinds of as allergies, pimples, and hair decline.

We believe that that bettering equally the occasional and ongoing engagement experience is necessary to building care drastically improved. We also feel that shoppers must have the company to decide on what functions greatest for them. Amazon Clinic is just just one of the approaches we’re working to empower individuals to get manage of their overall health by furnishing entry to easy, cost-effective treatment in partnership with trusted companies. Our new wellbeing treatment retailer allows shoppers select from a network of major telehealth providers dependent on their tastes. Each and every telehealth provider on Amazon Clinic has long gone through demanding clinical top quality and consumer working experience evaluations by Amazon’s medical leadership workforce.

Amazon Clinic is easy and straightforward to use. To get began, clients pick their condition, then choose their favored provider from a checklist of certified and certified telehealth vendors. Future, they complete a brief consumption questionnaire. Consumers and clinicians then specifically join as a result of a protected concept-based portal, providing clients the overall flexibility to information their clinician when it is most effortless for them—anytime, anyplace. Immediately after the concept-primarily based session, the clinician will send out a customized cure strategy through the portal, which includes any needed prescriptions to the customer’s preferred pharmacy.

Digital care isn’t suitable for each and every problem—and if we think that might be the scenario, we will enable you know upfront, in advance of you connect with a supplier. Our purpose is to make certain you get the treatment that is ideal for you.

For shoppers, the charge of consultations will vary by service provider and involves ongoing abide by-up messages with their clinician for up to two weeks following the original session. Amazon Clinic does not nevertheless acknowledge insurance. If a prescription is component of treatment, Amazon Clinic clients may select any pharmacy to fill it, like Amazon Pharmacy, Amazon’s entire-company on the net pharmacy that presents 24/7 entry to pharmacists and rapid, cost-free shipping of prescription remedies. Very similar to a standard doctor’s go to, the price tag of any medication approved is not bundled in the cost of the check out, but shoppers might use their insurance policies to pay out for drugs.

At first out there in 32 states, Amazon Clinic is a handy virtual care selection that offers up-entrance pricing, and treatment method in just hours, rather of days—helping shoppers reach far better health and fitness. Welcome to simple-to-use, effective care for typical wellbeing circumstances. Go to Amazon Clinic to see a complete listing of out there ailments for treatment and to come across out if Amazon Clinic is obtainable in your place.


  • Amazon Clinic operates as a virtual health storefront, bringing together clinical offerings from nationwide, award-successful telehealth companies. Shoppers can select the third-celebration telehealth provider that best meets their timeline and price range, then link specifically with a accredited clinician who can give a concept-dependent consultation and prescribe remedy.

  • What are the disorders Amazon Clinic will handle?

    Amazon Clinic will target on common conditions that are proficiently handled using digital care, such as: zits, asthma refills, birth regulate, chilly sores, conjunctivitis, dandruff, eczema, erectile dysfunction, eyelash growth, genital herpes, gastroesophageal reflux sickness (GERD), hyperlipidemia refills, hypertension refills, hypothyroidism refills, men’s hair decline, migraines, motion sickness, rosacea, seasonal allergy symptoms, sinusitis, smoking cigarettes cessation, urinary tract infections (UTIs), and yeast infections. Above time, we’ll carry on doing work to offer you Amazon Clinic assist for other disorders.

  • Will you be expanding to a lot more states?

    Sure, we hope to broaden Amazon Clinic to added states in excess of the coming months.

  • How will Amazon Clinic use my health details?

    We care deeply about purchaser privacy and information safety. We have considerable encounter defending data of all kinds correctly throughout a assortment of firms and continue being concentrated on the vital mission of guarding customers’ health facts. We have stringent shopper privateness guidelines and comply with HIPAA and all other relevant guidelines and polices.

  • How do buyers shell out for the treatment options? How a great deal does it charge? Do you take insurance coverage?

    When shoppers look for treatment, they will be ready to see how significantly a consultation will expense and when they may possibly link with the provider. These prices are established by the suppliers, not Amazon Clinic. Consultations contain ongoing follow-up messages for clients with their clinician for up to two weeks following the original session. In a lot of conditions, the value of treatment is equal or fewer than the ordinary copay. At this time, Amazon Clinic does not settle for insurance policies, but is FSA and HSA suitable. Customers may perhaps be capable to use their coverage for any prescription medication fees that consequence from their Amazon Clinic check out.