Tampa people assert their dentist ‘disappeared’ devoid of finishing remedies

TAMPA, Fla. (WFLA) — A number of Tampa sufferers claim their dentist’s place of work is not responding to requests to entire ongoing procedures to straighten their enamel.

Alex Gutierrez’s place of work was locked with a pile of unopened mail on the other aspect of the doorway when Traci Hillring went by to get responses about her Invisalign therapy.

“I paid for it but it’s about midway full,” Hillring said. “No a single answers. No one phone calls me back. It’s like he disappeared.”

A typed message on the entrance door of Gutierrez Orthodontics recommended people the business office would be closed for a few months.

“We are carrying out an update to the technique,” the observe examine.

People said the note has been on the doorway for more time than a few weeks. It includes a variety to textual content for much more info, but Hillring and other people mentioned no one particular has answered their questions. 8 On Your Aspect also texted the quantity, but so far no a single has responded.

Gutierrez’s place of work cellular phone variety is currently disconnected, and a concept on his internet site states the website link is “temporarily unavailable.”

Hillring and other clients mentioned they are involved about the uncompleted products and services they paid out for, but they included they are also apprehensive about getting their records to transfer to another service provider.

“Getting my data would be excellent. That is initial and foremost so that I can entire my treatment method,” Hillring said. “But it would also be great to have some dollars back again to fork out for the new service provider as nicely.”

Jose Gaviria mentioned a December appointment to modify his daughter’s braces was cancelled. Gaviria mentioned he decided to alter places of work even nevertheless that will need the new orthodontist to clear away the current braces and begin above.

A different father or mother, who asked not to be discovered, stated she is also trying to uncover another supplier who will take away her son’s braces and begin the system once more.

According to the Department of Well being web site, Gutierrez has a clean up file that suggests there have been no discipline cases or public grievances in opposition to him.

Hillring and other sufferers mentioned they are in the approach of submitting complaints with the point out.

“The most annoying portion is that I would truly just like my record selection so that I can switch to a further supplier to finish my expert services, but I just cannot even get that,” Hillring reported.

Someone who determined by themselves as a near relative of Gutierrez reported they have not observed him considering the fact that previous 12 months. They mentioned they would text him to allow him know his individuals are looking for him to get their records.